DIA Contact Points and Procedures
Sales & Outreach
If you are a prospective Salsa user interested in becoming a client or learning more, we invite you to either
- email outreach @ democracyinaction.org
- call 202-558-2808 (option 3)
Billing Support
For all billing concerns:
- billing @ democracyinaction.org
- call 202-558-2808 (option 4)
Technical Support
Requests for technical support will be addressed within two business days of receipt.
You can email support @ salsalabs.com or
Submit a ticket online
24/7 emergency technical support
tech @ salsalabs.com - true emergencies only, please!
Twenty-Four Hour Server / Database Emergency Contact — Only in case of server or database failure, or if an email blast is taking more than four hours to send.
